All bills are due upon receipt. Any bill that remains unpaid after 30 days shall be assessed interest.

In addition to the interest and all other means of collection available to the district;

There shall be a lien on real estate served or benefitted by the sewers of the District to secure the payments of rates established and due.

A brief description of this procedure is as follows:

Three months after billing: The district shall mail a notice that a lien is claimed on the real estate and demanding payment within 30 days.

Four months after billing: Record in the registry of deeds a lien on real estate, and send copy to mortgage holders.

If the bill together with interest remains unpaid for 18 months after the lien recording in the registry of deeds, the lien mortgage shall be deemed to have been foreclosed and the right of redemption to have expired.

The customer shall be responsible for all expenses associated with the collection of unpaid bills, including the filling fees, recording fees and mailing fees.
 

The District will only be liable for any damages arising from claims to the extent liability is provided in the Maine Torts Claim Act, as set forth in Title 14 chapter 741 of the Maine Revised Statutes Annotated.

The Hallowell Water District operates and maintains a collection system throughout the eastern portion of the City of Hallowell. The collection system consists primarily of eight inch pipes that are connected to a sixteen-inch interceptor line located along the Kennebec River. The interceptor line is connected to a pump station locates 100 feet north of the railroad overpass on Water Street. We pump the wastewater from this pump station to the Augusta Sanitary Districts treatment facility. The district has a combined sewer overflow (C.S.O.) That is licensed by the Department of Environmental Protection. This overflow will discharge wastewater into the Kennebec river if the system receives flow rates in excess of its design capacity.
 
 

The District requests that all customers avoid discharging grease into the sewer system. Grease and oils separate from the wastewater within our collection system. Excessive amounts will plug pipes that lead to the treatment facility located in Augusta. If these lines plug, backups and discharges may occur Grease also hinders the operation of our pumping station.

All commercial and industrial food preparation facilities must have a grease trap that will prevent any grease from the owner's facility entering the sewer system.

Any new commercial and industrial food preparation facility such as a restaurant, a cafeteria, an institutional kitchen served by the public sewer system shall install an external grease interceptor. Any converted or expanded facilities shall install an external grease interceptor. All external grease interceptors shall be of a size required by the Maine subsurface waste water disposal rule.